Danone knows that you care how your personal data is used and we recognize the importance of protecting your privacy.
This Privacy Statement explains how Danone S.A. and all its subsidiaries (“Danone”) collect and manage your personal data. It contains information on what data we collect, how we use it, why we need it and how it can benefit you.
Contact us here if you have any queries and comments, or if you want to make a request regarding any of your data subject rights.
This privacy statement was last updated on February 15, 2018.
At Danone we are committed to protecting your right to privacy. We aim to protect any personal data we hold, to manage your personal data in a responsible way and to be transparent in our practices. Your trust is important to us. We have therefore committed ourselves to the following basic principles:
The personal data we collect varies depending upon the purpose of the collection and the product or service we are providing you.
Generally, we may collect the following types of personal data from you directly:
We may also collect personal data about you indirectly when:
We collect your personal data so we can provide you with the best online experience and to provide you with a high quality of customer service. In particular we may collect, hold, use and disclose your personal data for the following purposes:
We may also need your personal data to comply with legal obligations or in the context of a contractual relationship that we have with you.
When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.
Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
Where we process your personal data, you are entitled to a number of rights and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights via our contact page.
The right to access your personal data and correction
You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us via our contact page.
The right to data portability
Your personal data is portable. This means it can be moved, copied or transmitted electronically. However, this right only applies where:
If you wish to exercise your right to data portability, please contact us via our contact page.
The right to deletion of your personal data
You have right to request that we delete your data if:
If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements.
If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
The right to restriction of processing
You have the right to restrict the processing of your personal data if
If you wish to restrict our processing of your personal data, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements.
The right to object
You have the right to object to the processing of your personal data at any time. Please contact us via our contact page.
The right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint directly with supervisory authority about how we process personal data.
We understand that the security of your personal data is important. We make our best efforts to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. We have implemented a number of security measures to help protect your personal data. For example, we implement access controls, use firewalls and secure servers, and we encrypt personal data.
When we share your personal data with affiliates and other organizations, we make sure we only do so with organizations that safeguard and protect your personal data and comply with applicable privacy laws in the same or similar way that we do.
Your personal data will not be shared, sold, rented or disclosed other than as described in this Privacy Statement. We may, however, share your data when required by law and/or government authorities.
Your personal data will be shared with the following third parties for the purposes described:
|Category of third parties:||Data type:||Purposes:|
|Email Marketing Platforms||Contact details||For the invitation and organization of medical events|
|Online Survey Platforms||Contact details, work address, patient name and address. Product selected||To capture sample requests|
|Pharmacies||Contact details, work address, patient name and address. Product selected||For the fulfillment of sample request|
For some services and products we may process your personal data using automated means. Essentially this means that decisions are taken automatically without human intervention.
We may also process your personal data for profiling purposes to predict your behavior on our website or products that may be of interest to you.
If we intend to make use of such methods, we will of course inform you and we will give you an opportunity to object to these processes in advance. You are also free to contact us for further information on such processing.
Please see our cookie statement for more information on this.
If you have any questions, comments or complaints regarding this Privacy Statement or the processing of your personal data, please contact us via our contact page.